Planframe Roofcraft

Privacy Policy

Effective date: January 1, 2026

1. Who we are

Planframe Roofcraft (“we”, “us”, “our”) provides online roof repair courses and a learning community. Contact: [email protected], +1 (415) 915-2043.

Summary

We’re a training provider. Reach us via the email and phone listed above.

2. What data we collect

  • Account data: name, email, and password hash.
  • Purchase data: courses bought, billing contact, and transaction IDs (handled by payment processors).
  • Learning data: progress, quiz scores, and feedback posts.
  • Technical data: IP address, device info, and cookies for preferences like theme.
Summary

We collect what’s needed to run your account, purchases, and learning—plus basic analytics.

3. Why we use data

  • To provide course access and track progress.
  • To process payments and prevent fraud.
  • To send service messages (receipts, critical updates).
  • To improve courses and troubleshoot issues.
  • To comply with legal obligations.
Summary

We use your data to deliver the service, improve it, and meet legal requirements.

4. Sharing

We share limited data with processors that help operate our service: hosting, analytics, email delivery, and payment providers. We do not sell personal data.

Summary

Vetted processors only. No data sales.

5. Cookies

We use essential cookies for login and preferences (e.g., theme, cookie consent). You may disable non-essential cookies in your browser.

Summary

Cookies keep you logged in and remember settings.

6. Data retention

We retain account and learning records while your account is active and for the period necessary to comply with tax, audit, and legal obligations.

Summary

We keep data as long as needed for service and law.

7. Your rights

Depending on your location, you may request access, correction, deletion, or portability of your data, and object to certain processing. Contact us to exercise your rights.

Summary

Email us to manage your data rights.

8. Security

We use encryption in transit, access controls, and regular reviews. No method is 100% secure, but we continuously improve safeguards.

Summary

Security is layered; we maintain and improve it.

9. Changes

We may update this policy to reflect changes to our practices. We will post updates here and adjust the effective date.

Summary

We’ll announce updates on this page.

Read Terms